Derian Energy Ulverston Ltd in Ulverston, England Closed now

Reviews about Derian Energy Ulverston Ltd

• ★ ★ ★ ☆ ☆

  2018-02-24, by Gareth Nicklin
  DEL used contractors to install a kitchen. On a fixed price they were always in a hurry cutting corners. The units were installed with the protective wrap still on them - so the units had to come out again to remove the cellophane wrap!!! Clearly I was not impressed. The contractor also drilled and screwed a cabinet fastener through a central heating pipe which I had pencil marked on the wall as a warning, leading to a waterfall feature in the stud partition wall and the plaster written off. Although these mistakes were all rectified, it meant our kitchen was out of action for yet another week, and DEL have never offered so much as a bunch of flowers by way of saying sorry. I will do most things to keep business local so I would suggest since they offer a fair price and local employment, and my experience seems to have been fairly isolated and caused by a rogue contractor, it is worth giving DEL a shot.
• ★ ☆ ☆ ☆ ☆

  2018-01-19, by Laura Parsons
  A guy came to have a look at our bathroom to give us a quote well before Christmas 2015. I phoned this company in between Christmas and New Year as we still had no quote and the guy apologised that they had not sent it but they would send out another one. Well April arrived and guess what still no quote so I phoned them up again and it was the same guy I spoke to in Dec, he told me he had sent out two quotes and didn't know why I had not received any???? So I said could you please send out another.....oh!!!! we do not have your quote anymore so we will have to come out again. Haha so I said right okay. I then received a text message on 12th April saying Let them know what day is best for us and they will come out immediately. After being unreliable so far it took us time to decide if we wanted them to come back out but in the end we thought least it's one quote. Haha well guess what??? I replied saying we would like them to come back out and although they read my message i got no reply so i sent another text and the same read but no reply. I would definitely not recommended this company to do any work in your house. They need training in communication, postal skills, customer service and reliability. If they can not get a quote to you within a week or two then to me they are not going to be realiable through the rest of the work. Positives - the guy who came round to look at our bathroom was very helpful and if you want anything done I would miss this company out and go straight to him.